1. What this policy covers
This policy covers our company website and corporate enquiries. Reddway E-commerce, Property365 and leads8n have their own product privacy policies covering accounts, subscriptions, customer content and product activity.
2. Information we collect
When you contact us, we collect the information you provide, such as your name, email address, phone number, business details and message. Please do not send passwords, payment card details or sensitive documents through a general enquiry.
Our website and hosting services may process technical information needed to operate and secure the site, including IP addresses, browser information and security logs. If you permit optional tracking, Google Analytics and Meta Pixel may collect browsing activity, page visits, referral information, device information and cookie or similar identifiers.
3. How we use information
- Respond to enquiries and discuss business opportunities or partnerships.
- Operate, maintain and protect our website.
- Understand website usage through optional analytics.
- Measure advertising performance and support relevant Meta advertising, with your permission.
- Meet applicable legal obligations and respond to lawful requests.
Submitting an enquiry does not automatically subscribe you to marketing communications.
4. Cookies and your choices
Essential technologies support website operation, security and remembering privacy preferences. Optional analytics and advertising are off until you allow them.
Analytics: Google Analytics helps us understand how visitors use the website. Advertising: Meta Pixel helps measure responses to advertisements and support relevant advertising on Meta platforms.
You can accept all optional tracking, reject it or select individual categories. You can change your choices at any time through Cookie Settings. Withdrawing permission stops future optional tracking; it does not automatically erase information already collected.
Cookie names, providers and lifetimes will be listed here after the production website’s cookie inventory is verified. The prototype stores only your preference on this device and does not load Google Analytics or Meta Pixel.
5. Storage and access
Corporate enquiries are stored in our admin panel. Access is limited to authorised people who need the information for their work. We may use hosting, communications and other service providers to operate the website and handle enquiries.
6. Sharing and international processing
We share information with service providers where needed for the purposes described above, and with Google or Meta when you enable the relevant optional tracking. Providers may process information outside India.
We may disclose information when required by law or reasonably necessary to protect legal rights, investigate fraud or address security incidents. If our business is reorganised or transferred, relevant records may transfer subject to applicable law and privacy safeguards. We do not sell enquiry contact lists for third-party marketing.
Learn more about Google’s privacy practices and Meta’s privacy practices.
7. How long we keep information
We normally delete or anonymise closed corporate enquiries 12 months after closure or the last meaningful interaction. We retain records longer only where an ongoing purpose or applicable legal requirement justifies doing so.
Active business discussions are reviewed when they end. Customer contracts, payment records and product information follow their own applicable retention schedules. Analytics retention is configured separately. We honour applicable minimum retention periods, and restrict legally retained records to the purposes requiring retention.
8. Your choices and requests
You can contact us to request access to, correction of or deletion of your information, withdraw consent, opt out of marketing, or raise a privacy concern. We may verify your identity before acting. Requests are handled in accordance with applicable law; some records may need to be retained for legal reasons.
9. Security
We use reasonable organisational and technical measures to protect personal information. No method of storage or transmission can guarantee absolute security.
10. Updates and contact
We may update this policy and will show the revised publication date here.
Reddway Hyperspace Systems Private Limited
Privacy enquiries: contact@reddway.io
Before publication: add the verified registered office and privacy contact’s name or designation, confirm the cookie inventory and analytics settings, and complete legal review.