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FAQs
Reddway has everything you need to run an online business in India. Get started with a free website.
Have questions about building your online presence with Reddway? We've got answers! Explore our frequently asked questions to learn how Reddway simplifies website creation and empowers you to succeed online.
PLATFORM OVERVIEW
Reddway is a no-code platform designed to help you build a professional website in minutes, even from your mobile phone. It's specifically built for fashion brands and businesses.
Reddway works in 5 simple steps:
1. Name your store
2. Pick a domain
3. Answer a few questions
4. Add your products
5. Start selling
1. Name your store
2. Pick a domain
3. Answer a few questions
4. Add your products
5. Start selling
Anyone can use Reddway including businesses, creators, bloggers, and store owners.
Your website can go live in just a few minutes.
FASHION-FOCUSED FEATURES
Reddway is built exclusively for fashion brands. Our templates, product cards, and galleries are specifically designed to make your fashion collections stand out.
Fashion brands need more than basic websites. Reddway's layouts feel like premium lookbooks, helping you tell your brand's story beautifully and sell the story behind your designs.
We offer specialized templates for:
👗 Ethnic Wear
🌱 Sustainable Fashion
👠 High Fashion
👚 Pret-a-Porter
👗 Ethnic Wear
🌱 Sustainable Fashion
👠 High Fashion
👚 Pret-a-Porter
Yes! You can showcase your designs with premium galleries, banners, zoomable images, and elegant layouts.
Absolutely. Whether you're a small designer or an emerging fashion house, Reddway helps you look like a luxury brand online.
GETTING STARTED
You only need your business/personal details and a store name. Reddway will guide you through the rest of the setup process.
Yes, you can connect an existing domain or use a free Reddway subdomain.
Reddway automatically generates a complete website with sample content, images, and products to get you started quickly.
Yes, you can preview and edit your website before making it live.
WEBSITE CUSTOMISATION
Very easy! Use our intuitive editor to personalise templates with your content and images.
Yes! Reddway works seamlessly on mobile devices and is fully mobile-friendly.
No design skills are required. Our templates are pre-designed, and the editor requires no technical knowledge.
Absolutely. You can add, delete, duplicate, hide and rearrange sections anytime.
Reddway's live editor shows your updates instantly as you make them.
Yes! You can show or hide details like phone number, email, and address from Settings > Contact Info. By default, your phone number is shown, but you can customise visibility.
SELLING & E-COMMERCE
Yes, you can list products and accept payments securely with built-in tools.
Payments are processed via Razorpay or PayU and go directly to your account.
No, integrations with popular payment gateways are completely free.
No, Reddway does not charge any commission on your sales.
SHIPPING & DELIVERY
You have two options:
1. Shiprocket Delivery – Use our integration for seamless shipping with top courier partners
2. Self-Ship – Manage shipping manually and add tracking details
Shiprocket integrates directly into Reddway and covers delivery across 24,000+ Indian pin codes.
PRICING & PLANS
Annual subscription of ₹11,988 with no hidden fees.
Yes, you can enjoy a 15-day free trial.
Website creation is free, but hosting and keeping your website online requires a subscription
No, there are no extra fees beyond the subscription price.
No, subscriptions don't auto-renew. You'll receive a reminder to renew manually.
You're not paying for a generic website builder—you're investing in a premium platform specifically crafted for fashion brands.
SUBSCRIPTION MANAGEMENT
Before your subscription expires, you'll receive a reminder. Go to Settings > Subscription in your dashboard and follow the renewal steps.
Subscriptions are non-refundable. However, you can choose not to renew after your current plan ends.
Plans are non-refundable but remain valid until their expiry date.
AI ASSISTANCE & AUTOMATION
Autocomplete is a guided setup tool that helps you configure your website quickly
No, it's optional. Autocomplete speeds up setup, but you can configure everything manually if preferred.
Yes, AI can auto-fill text and images during setup, which you can edit or replace anytime.
Dummy data provides you with a ready-made store layout that you can easily update with your own details and products.
Click on any product card or collection to edit its details, description, and images.
Yes! Our AI assistant offers step-by-step guidance and can automate common tasks during setup and editing.
ACCOUNT MANAGEMENT
Click "Forgot Password" on the login page, enter your registered email address, and you'll receive a reset link. Follow the instructions to create a new password.
Go to reddway.io and log in with your registered credentials.
WEBSITE FEATURES & PAGES
Blog and Announcements pages are optional features.
Yes, you can enable or disable optional pages anytime after setup.
No, the notification bar is optional and can be turned on or off in your settings
REFERRAL PROGRAM
Yes! You can share your unique referral link (found in the Referral Program section of your dashboard) to invite friends and earn rewards when they subscribe.
SUPPORT & ASSISTANCE
You can reach our support team anytime through:
📧 Email: support@reddway.com
📱 WhatsApp: [+91-XXXXXXXXXX]
💬 In-app chat support
📧 Email: support@reddway.com
📱 WhatsApp: [+91-XXXXXXXXXX]
💬 In-app chat support
Yes, our experts and AI assistant can guide you throughout the website creation process.
You can enable WhatsApp chat on your website or display your contact details for customer communication.
TECHNICAL FEATURES
This popup displays your website link, a QR code for easy sharing, and your admin login details for quick access.
Yes! All content, settings, and features can be edited anytime, even after using Autocomplete setup.